Solar Run Invermay

5.0

Based on 115 reviews

Extremely disappointing customer service and a complete lack of communication from management.We initially had Solar Run fit roof panels and 2 batteries and were happy with the work. Due to that initial positive experience, we returned to them twice more—adding another 2 batteries, and then a final 2 batteries. In total, we have spent about $50,000 with this company as loyal, returning customers.The Positives:The installation crew themselves were professional and prompt throughout the entire process. They did their job well and were very polite.The Issues:Communication: We never received a single text, email, or phone call to notify us of an installation date. They simply turned up unannounced every time. Since we keep our property locked for security, it was only by sheer luck that I was home to let them in.Prioritization: For our final 5 panels, we were told by Stephen that we would have to wait six months because brand-new customers were being prioritized over us. We understand there was a Victorian Government battery rebate at the time with strict installation deadlines for others. However, we still believe it is completely unacceptable to push a loyal, returning customer to a six-month waitlist to complete an expansion, especially since the panel installation ultimately took only an hour to finish. When I challenged this delay—pointing out our history as three-time customers—Stephen’s response was to threaten to cancel our contract and not install the panels at all. This felt like an incredibly unprofessional way to treat a high-spend client.Product Condition: When those final panels were eventually installed, they arrived covered in mud and grass. They appeared second-hand in comparison to the rest of our clean system. When I raised this, the installer’s explanation was that they had been "sitting around in the yard for months in the dirt."It is deeply disappointing to spend this amount of money only to be told that new business is more important than existing loyalty. I cannot recommend this company based on the management's attitude and the lack of basic professional communication.- Don

A Hoggan

1778838755

Excellent communication and support.Just moving to the property so our new battery is unproven .hoping for great savings

cheryl fernandez

1777444319

Great to work with from the start to the finish.

Barry McArthur

1776979448

Extremely happy with the knowledge, service, communication, and quality of our experience with Solar Run. From quote to final installation and activation, Steve and his team were on time, professional and friendly. They've done both our Solar Panels and Solar Batteries - couldn't be happier! Thanks Stephen 🙂

Jenny Tait

1775882268

Fantastic Service. Communication was easy and fast. Stephen was very helpful and knowledgeable. The install team was also helpful, friendly and professional. Would highly recommend Solar Run Ballarat. 5 stars.

Ryan Just

1775855655

It has been a pleasure to deal a very professional outfit. Steve Norris from SolarRun has made the hole prosses an easy one. Very happy with the install. The battery looks great to.

Rick Mead

1773825223

Steve is easy to deal with, offering solutions to issues. Happy to discuss with you the best options for your home. Goes beyond when calling for additional info and always there to assist.

Jenny Maney

1772837974

Great product, great team of installers, love it!

Eric Smith

1771834324

I would like to take this opportunity to recommend and thank Solarun for my recent solar battery installation. The process ran smoothly and all involved displayed a professional work ethic. Steven provided contact during the project and also took the opportunity to perform a pre installation inspection to ensure a quality result. Again I would highly recommend the team at Solarun for your solar requirements.

Marty McNeill

1771372033

What a fantastic solar and battery installation!! And even better no more power bills !! Fantastic service , Stephen made the process extremely easy..

Dale Flanigan

1770603524

Steve came in and gave us a very informative consultation, then offered several quotes to suit different budgets.I consulted several companies, and Solar Run provided the most reasonable quote, using only high-quality products from major brands.A few weeks later, the team came to install our solar panels and battery. They did a beautiful job!We’re very happy that our system was installed before Christmas in such a busy year — we can’t wait to start using it! Thank you to Steve and the SolarRun team.

Kai Feng

1765425721

I just love the personalised service I have received from Steve. He organized the installation of my panels and now my battery.

Elizabeth Schubert

1763699961

We had our solar system installed by Solar Run Ballarat about a year ago, and we couldn’t be happier! I was quite nervous at first since we have a terracotta roof, but the team did an amazing job — not a single tile was broken. After going through all four seasons, we’ve had absolutely no issues and the system has performed flawlessly. We’re thrilled with our lower energy bills and highly recommend Steve and his team!

Amanda Parker

1762857266

Steve and the crew did a great job upgrading our battery in good time and left the place tidy.

Malcolm Fletcher

1762748019

I recently had a solar system and 43 KWH Fox ess battery installed by Solar Run, and I couldn’t be happier with the entire experience! From the initial consultation with Stephen to the installation, the whole team was professional, knowledgeable, and incredibly efficient. Stephen even followed up after the installation to make sure I was completely satisfied.They took the time to explain how everything works and answered all my questions, making the whole process smooth and stress-free. The installers were punctual, tidy, and completed the job to a very high standard. I’m already seeing great results from the system, and it’s clear they use top quality products.I highly recommend Solar Run to anyone considering solar and battery a reliable and trustworthy company that truly delivers!

Ali Muzzafar

1762393553

I have had Stephen Norris from Solar Run install solar panels and 12 months later a battery bank. The knowledge Stephen has of his product and options that are available to suit your budget without going cheap and the after sales support is always available by txt or a chat is why i chose and recommend Solar Run, the installers are reputable trade electricians who in the own right are top notch. I am a satisfied self sufficient home owner with no electric bills and can use power at will to make my home feel very comfortable.

Jarrad Hill

1759467359

Steve was lovely to deal with and is prompt to respond to calls. He was more than happy to spend time with us to answer all our questions. The installation was quick, the workmanship very good and the whole experience was excellent.

Rosanna Abela

1758592155

Steve was great to deal with. We recently upgraded our heating to electric and needed a solar system that would cater for our needs.After discussing our requirements with various companies I chose to engage Steve and the team to install about 15kw of solar panels and a 24kw Sigenergy battery system.The install day came and the guys did an absolutely great job.The system has been running now seamlessly for a couple of weeks and our battery is charging nicelySteve also recommended we switch to a more competitive energy company so I can benefit fullyThanks Steve

Ronald Saw

1757303196

Luke Webb

1755583457

Stephen and Solar Run made something we’d been procrastinating over for a long time, trouble free.The installation process and workmanship were excellent and we are pleased with all the information and assistance we received.

Jennie Sheppard

1755135703

Fantastic service by Stephen Norris. Took plenty of phone calls from me asking various questions about how the system worked before finally signing on the dotted line. Post service care has also been wonderful. Thanks again!

Michelle Arnold

1755062995

My experience with Steve@Solarun Ballarat was seamless and trouble free. A very professional team of workers did the install very quickly.

Michael Kappler

1754972420

We have just had our solar panels and batteries installed by Solar Run Ballarat. Steve and his team are very professional and know their trade.The Solar Run team are very glad to share their knowledge and advice. A high quality installation by a team of six local tradies.The solar system has been installed for four days. Already on sunny days the daily usage rate from the grid has hit zero and we have noticed on the app we are saving CO2 emissions.We are very happy to recommend Steve and the Solar Run Ballarat team.

Paul Camilleri

1754797052

The Solar Run crew were prompt and gave timely advice on our solar upgrade.The upgraded system is working well and performing as promised.

Mick Follett

1753435331

The heat pump installation was quick, and the installer was very punctual and professional. Highly recommended.

陳Corey

1749625473

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Open now: 8am–6pm
www.solarrun.com.au
1300 076 527

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Reliable Solar Panels Installations for Households & Companies in Invermay

Why are more and more homeowners and companies desperate to secure the installation of high-quality solar power systems from Solar Run in Invermay?

After the damage done to our surrounding environment by centuries of burning fossil fuels, not to mention the increasing electricity prices from traditional energy providers, it only makes sense to start looking for cheaper, more sustainable energy alternatives available on the market.

Solar Run are committed to offering the best solar deals on the market, helping our clients save hundreds and thousands of dollars on their electricity bills, thanks to utilising the free energy of the sun, whilst also cutting their carbon emissions, and increasing the value of their property. If you would like to get started and receive custom quotes from our installers, contact us today by calling 1300 076 527.

Affordable Prices & the Best Deals on Solar Power Systems in the Industry

It’s critical to evaluate your present energy use and understand your continuing energy demands in order to get the right solution for your property. From there, you can choose which solar panels and systems are best suited to your needs and relax knowing that once they are installed, you will begin to reap the benefits.

Before we begin, our solar panels installers help homeowners & companies to gain more clarity around their energy usage by reviewing the historical consumption at the property, and then offer quotes on the best deals we have available that will be a viable solution for the benefits described above. To help with the initial investment, we offer a series of low-interest finance options, as well as help in identifying any federal or state government rebates that could lower the prices on installation of solar power systems. What’s more, solar installation can actually be another way to earn extra income through feed-in tariffs from selling excess energy you have collected to the grid.

Get Free Solar Quotes from Our In-house Panels Installers Today

Contact us at Solar Run today for one of our in-house solar panels installers to either generate personalised quotes on our best deals available in Invermay & wider Victoria, or provide more information on our solar power systems, prices, installation processes and more. Call 1300 076 527, or enter an online enquiry.

Customer Reviews